Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Learn how to steer heated discussions with calm confidence using proven tactics that keep voices open, lower defenses, and guide parties toward shared ...
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General
Brand
Kerry Patterson
MPN
Kerry Patterson 0071771328
ISBN
Kerry Patterson 1259005216
Characteristics
Country of publication
UNITED STATES
Dimensions
226 x 152 x 15 mm
Edition
2nd Edition
Format
Paperback | 272 pages
Height
231mm
Imprint
McGraw-Hill
ISBN
9780071771320
Languages
English
Number of pages
244
Publication date
16 Oct 2011
Publication place
New York, NY, United States
Publisher
McGraw-Hill Education
Spine width
17mm
Status
In Print
Weight
332g
Width
164mm