Difficult Conversations: How to Discuss What Matters Most
Learn to steer high‑stakes talks with calm confidence, using proven techniques that separate emotions from facts, build trust, and turn difficult to ...
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General
Brand
Penguin Books Ltd
ISBN
Penguin Books Ltd 0670921343
MPN
Penguin Books Ltd 15454143
Characteristics
Author
Bruce Patton
Binding
Paperback
Language
English
Publish date
2011-11-03
