Service Engineering: Entwicklung und Gestaltung innovativer Dienstleistungen

Ein praxisnahes Handbuch für Service Engineering, das innovative Dienstleistungsdesign mit kreativen Ideenfindung, strukturierten Prozessen und reale ...
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Service Engineering
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159.99 EUR
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Springer
ISBN
Springer 3540253246
MPN
Springer XII, 843 S. 226 Abb.

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