Criteria and Measures of Customer satisfactions

Ein kompakter Leitfaden, der die zentralen Messinstrumente Kundenzufriedenheit – SERVPREF, SERVQUAL, Kano und Total Quality Management – aus einer ...

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Criteria and Measures of Customer satisfactions, Fachbücher

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LAP Lambert Academic Publishing

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LAP Lambert Academic Publishing 3659517569

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