Perceived Justice, Service Failure Attribution, Disconfirmation and Recovery Satisfaction among Subscribers of Mobile Money Transfer Services in Kenya: Dissertationsschrift

Die Dissertation analysiert, wie kenianische Nutzer mobile Geldtransferdienste erleben, welche Faktoren ihre Wahrnehmung von Gerechtigkeit formen und ...
Perceived Justice Failure Attribution
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Perceived Justice, Service Failure Attribution, Disconfirmation and Recovery Satisfaction among Subscribers of Mobile Money Transfer Services in Kenya: Dissertationsschrift
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ISBN
Books On Demand 3668526699
MPN
Books On Demand 9783668526693

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