Privacy Policy

Ieris is a registered trademark owned by Ieris OÜ, tax identification number 1454728, with registered office at Pärnu mnt. 105, 11312 Tallinn, Estonia.

At Ieris, we respect your privacy and are firmly committed to protecting the personal data you share with us. In general, you may browse our website without providing any personal information. However, when it is necessary to provide the services you request, or when you voluntarily choose to provide personal data, this Privacy Policy explains how we collect, use, and protect such information.

The user guarantees that the information provided is accurate, truthful, and up to date, and declares that they have the legal capacity required to accept this policy. The user shall be responsible for any direct or indirect damage that may arise from providing false, inaccurate, or incomplete information.

1. Use of Collected Information

Ieris uses personal data for the following purposes:

  • To manage requests related to products and services.
  • To keep you informed about updates, news, promotions, or special offers, whether our own or those of partners, where consent has been given.
  • To better understand user needs and improve our services.
  • To send marketing and promotional communications related to products and services offered by Ieris or affiliated third parties.

2. Right to Access, Rectification, and Deletion

You may request access to your personal data at any time, as well as request its rectification, updating, deletion, or object to its future processing.

To exercise these rights, you may contact us through the available communication channels. Ieris will process all requests within the legally established timeframes.

We welcome any questions or comments regarding this Privacy Policy. If you believe that Ieris has not complied with this policy, please contact us and we will make commercially reasonable efforts to resolve the matter as promptly as possible.

3. Collection and Processing of Personal Data

Ieris may collect and process personal data in connection with:

  • Billing and service provision processes.
  • Resolution of technical issues or service incidents.
  • Communication of new products, services, or improvements.

The personal data collected may include, among others, names, email addresses, and payment information. Such data may be shared with business partners strictly when necessary to ensure proper service delivery or coordinated marketing activities.

Under no circumstances will Ieris sell, trade, or disclose personal data to third parties for unrelated marketing purposes without the user's explicit consent. Users may opt out of receiving marketing communications at any time.

4. Types of Data Collected

4.1. Information Provided by the User

  • Personal data: first name, last name, address, phone number, email address, username, and password.
  • Usage-related data: search history, viewed products, favorites, purchases made, comments, and cookies used to manage user sessions.

4.2. Information Collected Automatically

  • Technical data: operating system, device type, browser, screen resolution.
  • Navigation data: date and time of access, referral source, pages visited.
  • Approximate geographic location.

5. Purpose of Data Processing

5.1. User Registration

Data provided during registration is used to create and manage the user account, personalize displayed content, enable product purchases, and deliver a tailored user experience.

5.2. Purchases Made Through Ieris

When a user makes a purchase through a direct purchase link, Ieris may store information related to the products purchased, the store where the purchase was made, the date and time of purchase, and the selected payment method.

5.3. Reviews and Opinions

When submitting a review or comment, Ieris stores the user-related data or the name and email address provided. Email addresses are never publicly displayed and are used solely to manage responses or address irregularities related to the submitted content.

5.4. Email Communications and Preferences

Users may voluntarily subscribe to one or more mailing lists for updates, promotions, or alerts. By subscribing, users expressly consent to receiving such communications and may unsubscribe at any time.

6. Anti-Spam Policy

Ieris maintains a strict zero-tolerance policy toward spam. We do not send unsolicited emails, text messages, or communications through any other medium.

Notifications, promotions, and special offers are sent only to users who have provided prior and explicit consent. Users may unsubscribe at any time by following the instructions included in each communication or by contacting us directly.

All unsubscribe requests are processed promptly to ensure that no further communications are sent once the request has been completed.

7. Changes to This Privacy Policy

Ieris reserves the right to modify this Privacy Policy. If the changes are deemed significant, users will be informed through reasonable means, such as direct communication or a prominent notice on the website.

Cardápio