Raving Fans : A Revolutionary Approach to Customer Service

Learn how to create unforgettable moments for customers with straightforward, heartfelt dialogue, actionable techniques, and real‑life stories that ...
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General

Brand
Kenneth Blanchard
ISBN
Kenneth Blanchard 0006530699

Characteristics

Category
Customer services
Dimensions
198 x 129 x 9 mm
Edition
New edition
ISBN
9780006530695
Number of pages
160
Publisher
HarperCollins Publishers
Weight
90 g

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