Building Great Customer Experiences
Master the subtle science of customer delight with this revised guide, offering fresh case studies and step‑by‑step techniques to transform routin ...
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General
Brand
Palgrave Macmillan
ISBN
Palgrave Macmillan 9781403939494
Characteristics
Edition
Revised Edition
Height
233mm
Imprint
Palgrave Macmillan
ISBN
9781403939494
Languages
English
Number of pages
218
Publication date
13 Sep 2002
Publisher
Palgrave Macmillan UK
Spine width
13mm
Weight
386g
Width
157mm
